Privacy Policy for Review Guards, Serviced by Wagner Lacad, LLC
1. Privacy at a Glance
General Information
The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data includes any information that can be used to identify you personally. For detailed information on data protection, please refer to the Privacy Policy listed below this section.
Data Collection on Our Website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator, Wagner Lacad, LLC, 555 NE 34TH ST PH 5, MIAMI, FL 33137, support@review-guards.com. Contact details can be found in the website’s legal notice.
How do we collect your data?
Your data is collected in part when you provide it to us, such as through information entered in a contact form. Other data is automatically collected by our IT systems when you visit the website, including technical data (e.g., browser type, operating system, or time of page access). This data is collected automatically upon visiting our website.
What do we use your data for?
Some data is collected to ensure the website functions properly. Other data may be used to analyze user behavior to improve our services, such as optimizing our Google review removal process.
What rights do you have regarding your data?
Under Florida and applicable U.S. law, you have the right to access information about the origin, recipients, and purpose of your stored personal data free of charge. You may also request the correction, restriction, or deletion of this data. For these or other questions about data protection, you can contact us at the address provided in the legal notice. You also have the right to file a complaint with the appropriate supervisory authority, such as the Florida Attorney General’s Office. Additionally, you may request the restriction of your personal data’s processing under certain circumstances, as detailed below under “Right to Restriction of Processing.”
Analytics Tools and Third-Party Tools
When visiting our website, your browsing behavior may be statistically analyzed, primarily through cookies and analytics programs. This analysis is generally anonymous and cannot be traced back to you. You can opt out of this analysis or prevent it by disabling certain tools. Details are provided in the Privacy Policy below. You can object to this analysis, and we will inform you of your opt-out options in this policy.
2. General Information and Mandatory Disclosures
Data Protection
The operators of this website take the protection of your personal data seriously. We handle your personal data confidentially and in compliance with applicable U.S. and Florida data protection laws, including the Florida Information Protection Act (FIPA) and, where applicable, the California Consumer Privacy Act (CCPA), as well as this Privacy Policy. When you use this website, various personal data is collected. Personal data is any information that can identify you personally. This Privacy Policy explains what data we collect, how we use it, and for what purpose. We note that data transmission over the internet (e.g., via email) may have security vulnerabilities, and complete protection against third-party access is not possible.
Data Controller
The data controller is Wagner Lacad, LLC, 555 NE 34TH ST PH 5, MIAMI, FL 33137, support@review-guards.com, which alone or jointly with others determines the purposes and means of processing personal data (e.g., names, email addresses, etc.).
Revocation of Your Consent to Data Processing
Many data processing activities require your explicit consent. You may revoke your consent at any time by sending an informal email to support@review-guards.com. The lawfulness of data processing prior to revocation remains unaffected.
Right to Object to Data Collection in Specific Cases and to Direct Marketing
If data processing is based on our legitimate interests, you have the right to object to the processing of your personal data for reasons related to your particular situation, including profiling based on these provisions. The legal basis for processing is outlined in this Privacy Policy. If you object, we will cease processing your personal data unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or the processing serves to establish, exercise, or defend legal claims. If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such purposes, including profiling related to direct marketing. Upon objection, your personal data will no longer be used for direct marketing.
Right to File a Complaint with a Supervisory Authority
In the event of a violation of data protection laws, you have the right to file a complaint with a supervisory authority, such as the Florida Attorney General’s Office or another relevant U.S. authority, depending on your place of residence, workplace, or the location of the alleged violation. This right exists without prejudice to other administrative or judicial remedies.
Right to Data Portability
You have the right to receive the personal data we process based on your consent or for contract fulfillment in a commonly used, machine-readable format. If you request direct transfer to another data controller, this will be done to the extent technically feasible.
SSL/TLS Encryption
For security reasons and to protect the transmission of confidential content, such as inquiries or requests sent to us, this website uses SSL/TLS encryption. You can recognize an encrypted connection when the browser address bar changes from “http://” to “https://” and a lock icon appears. When SSL/TLS encryption is active, the data you transmit to us cannot be read by third parties.
Access, Correction, Restriction, and Deletion
Under applicable U.S. and Florida laws, you have the right to free access to your stored personal data, including its origin, recipients, and purpose of processing. You may also request the correction, restriction, or deletion of this data. For these or other questions about personal data, contact us at support@review-guards.com. Statutory retention obligations remain unaffected.
Right to Restriction of Processing
You have the right to request the restriction of your personal data’s processing. Contact us at support@review-guards.com for this purpose. The right to restriction applies in the following cases:
- If you dispute the accuracy of your personal data stored with us, we need time to verify this. During this period, you may request restriction of processing.
- If the processing of your personal data was/is unlawful, you may request restriction instead of deletion.
- If we no longer need your personal data but you require it to establish, exercise, or defend legal claims, you may request restriction instead of deletion.
- If you have objected to processing, pending verification of whether our legitimate grounds override yours, you may request restriction.
If processing is restricted, your personal data may only be processed with your consent, for establishing, exercising, or defending legal claims, protecting the rights of another person or entity, or for reasons of important public interest under U.S. or Florida law.
3. Data Collection on Our Website
Cookies
Our website uses cookies, which are small text files stored on your device by your browser. Cookies do not harm your device or contain viruses. They make our website more user-friendly, effective, and secure. Most cookies we use are “session cookies,” which are automatically deleted after your visit. Other cookies remain on your device until you delete them, allowing us to recognize your browser on subsequent visits. You can configure your browser to notify you about cookies, accept them only in specific cases, or exclude them entirely, as well as enable automatic deletion upon closing the browser. Disabling cookies may limit website functionality. Cookies necessary for electronic communication or requested functions (e.g., contact form submission) are stored based on our legitimate interest in providing a technically error-free and optimized service, including Google review removal support. Other cookies (e.g., for analyzing browsing behavior) are addressed separately in this policy.
Inquiries via Email, Phone, or Fax
If you contact us via email, phone, or fax, your inquiry, including all associated personal data (e.g., name, inquiry details), will be stored and processed to address your request. This data will not be shared without your consent. Processing is based on contract fulfillment if your inquiry relates to a contract or pre-contractual measures. In all other cases, processing is based on your consent or our legitimate interest in effectively handling inquiries, such as those related to online reputation management. Data from your inquiries will remain with us until you request deletion, revoke consent, or the purpose for storage no longer applies (e.g., after resolving your request). Statutory retention periods under Florida or U.S. law remain unaffected.